As Verizon prepares to retire copper phone facilities across 62 New Jersey wire centers, the Secaucus-based provider has published three flat-rate cloud phone plans to help businesses move off legacy lines on their own schedule.
SECAUCUS, N.J. – The New Jersey VoIP Company, a business phone system and VoIP provider serving companies across New Jersey, has released updated 2026 pricing for its cloud-based phone plans. The three-tier lineup starts at $19.99 per month, billed annually, and arrives as the state’s largest landline carrier moves to retire copper phone facilities in dozens of New Jersey communities.
The company says the timing is deliberate. Many New Jersey offices still rely on analog lines and on-premises phone hardware installed a decade or more ago, and the carriers that maintain those lines are now winding them down. The updated pricing is meant to give business owners a clear, predictable cost for replacing that setup before a carrier deadline makes the decision for them.
Three Plans Built for Different Stages of Growth
Each plan in the 2026 lineup is billed annually and builds on the one before it:
- Basic, $19.99 per month: a direct replacement for a traditional phone system, with up to 8 simultaneous calls, 40 user extensions, desktop and mobile apps, ring groups and voicemail, intercom and paging, and Microsoft integration.
- Pro, $29.99 per month: adds advanced call queues, CRM integrations, call recording, advanced reporting, SLA tools, and custom call flows and workflows for teams focused on customer service.
- AI-Pro, $39.99 per month: adds an AI receptionist, on-call AI assistance, AI call summaries, sentiment analysis and AI-powered workflows.
Full plan details for New Jersey businesses are published at newjerseyvoipcompany.com, where businesses can also book a consultation. According to the company, number porting, system configuration and employee training are handled as part of each deployment, and most businesses can be running on a new system in less than seven days.
“Most of the business owners we talk to aren’t shopping for features first. They want to know what it will cost to get off an aging system and how much disruption the move will cause,” said Adam Estruch, CEO. “We published straightforward pricing so companies can budget for the change now, instead of scrambling when a carrier notice shows up.”
Copper Retirement Is Reaching New Jersey Communities
In a public notice dated September 8, 2026, Verizon New Jersey said it intends to retire copper facilities at all remaining locations in 62 wire centers across the state, with an implementation date on or after December 10, 2026. The list runs from Atlantic City, Ocean City and Millville in South Jersey to Linden, Piscataway, Metuchen and Phillipsburg further north.
The notice states that the copper being retired supports services built on obsolete time-division multiplexing technology, and that Verizon will discontinue services over those facilities under FCC rules before the copper is taken out of service. It also notes that customers may be required to migrate off copper well before the implementation date, and points affected locations to VoIP and wireless alternatives.
The transition has drawn scrutiny from state officials. In recent filings with the Federal Communications Commission, New Jersey agencies, including the Board of Public Utilities, asked for more detail on which locations would lose copper service and what replacement voice options would be available to them.
Federal Rule Changes Have Shortened the Runway
The pace of these retirements picked up after the FCC voted on March 26, 2026, to streamline the copper retirement process. The order eliminated filing requirements tied to network change disclosures, overhauled the review process for discontinuing legacy services, and gave carriers blanket authority to stop offering copper-based voice service to new customers. In announcing the order, the FCC said retiring decades-old copper networks would free up tens of billions of dollars a year for investment in modern networks.
For businesses, the practical effect is less lead time. A phone line that has worked reliably for years can now move from a carrier notice to a required migration on a tighter timeline than in the past, which leaves little room to compare providers, redesign call flows and train staff.
What a Modern Business Phone System Changes Day to Day
A cloud-based phone system replaces copper lines and on-site hardware with service delivered over a business internet connection. For companies comparing business phone systems in Newark or anywhere else in the state, that typically means employees can answer calls from desk phones, laptops or mobile apps under the same business number, and new users or locations can be added without replacing equipment.
The New Jersey VoIP Company’s platform also brings calling, messaging, video, live chat and SMS into a single system, with integrations for CRM platforms including Salesforce, HubSpot, Microsoft Dynamics and Zoho. Its AI tools can transcribe and summarize calls, answer and route incoming calls around the clock, and flag customer sentiment for follow-up.
Phones are rarely the only thing connected to a copper line. Fax machines, alarm panels, elevator phones and some payment terminals often share analog circuits, and identifying them early helps prevent gaps in service during a migration.
Planning the Move Before the Deadline
The company encourages New Jersey businesses to review their current phone bills and equipment, check whether their location falls within a carrier retirement notice, and list every number and device that will need to move. Its deployment process runs from an initial consultation and quote through account provisioning, number porting, integration with existing tools, and go-live training.
“A phone system change goes smoothly when it’s planned and gets stressful when it’s forced,” Estruch said. “Our focus for 2026 is helping New Jersey businesses make the switch on their own timeline, with the costs laid out up front.”
With carriers continuing to act on the FCC’s new framework, The New Jersey VoIP Company expects more businesses across the state to begin planning their transition in the months ahead, and will continue helping offices of every size move from legacy phone lines to modern communications.
About The New Jersey VoIP Company
The New Jersey VoIP Company, a partner of AVX Cloud, provides cloud-based business phone systems and VoIP services to businesses across New Jersey. The company handles the full move from legacy phone hardware to a modern platform, including number porting, configuration and employee training, and supports calling, messaging, video, contact center, CRM integrations and AI-powered call handling. Beyond voice, it offers business internet, managed IT, cabling and repair, and IT consulting for organizations with one office or many locations.
Contact Information
The New Jersey VoIP Company
2 Emerson Ln, Suite 236B, Secaucus, NJ 07094
Phone: +1 609-544-1108
Email: info@newjerseyvoipcompany.com
Website: newjerseyvoipcompany.com
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